State Farm® Insurance Agent Quentin Franklin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandeep Kodre
August 19, 2026
"I recently had the pleasure of working with Kelsey from Quentin Franklin-State Farm while purchasing auto and renter’s insurance. Her service was truly exceptional; she provided invaluable guidance during my vehicle transfer from Illinois to Georgia and proactively helped me maximize my savings by suggesting a safe driving course and product bundling. I was particularly impressed by her attention to detail when she identified an incorrect claim amount on my record that needed correction.
In my seven years of navigating auto and renter’s insurance, Kelsey stands out as the best representative I have ever worked with. Her unwavering commitment to protecting her clients' benefits first and foremost is rare and deeply appreciated."
Chris Thomas
August 19, 2026
"Sade is awesome. She is knowledgeable, quick and extremely thorough."
Matiey Tefera
August 14, 2026
"Malcolm was so helpful and friendly throughout the whole process and gave me a great deal! I’d highly recommend speaking to him for renter’s insurance!!"
"Matiey we’re thrilled Malcolm was able to make the process so great for you! We’re happy to help anytime! Thanks for the kind words."
LEILA
August 14, 2026
"I have been a State Farm customer since 2004. Quentin Franklin and his team are among the most understanding, honest, dedicated, and competent professionals I have ever dealt with; I highly recommend contacting them for all your insurance needs."
"Leila, wow thank you for the kind words and for the long standing partnership with our agency! We are truly honored to serve our community and customers like you! "
Tafari Williams
August 13, 2026
"I had a really positive and seamless interaction with Kelsey! She took her time explaining things thoroughly and clearly. Very easy process of acquiring renters insurance and a great vibe to go with it! Thank you!!"
"Tafari Thanks for taking the time to give such a wonderful review of Kelsey! She is amazing and loves helping customers. We’re always here for any insurance needs. "
Benjamin Berol
August 5, 2026
"Malcolm did an incredible job helping me with my insurance!"
"Benjamin, thanks for taking the time to leave our guy Malcolm such a great review! He loves helping others and we are thrilled he took such wonderful care of you! "
BELLES ROSES
August 5, 2026
"I am very pleased with the service I received from Malcolm! He was very friendly, professional, and knowledgeable in setting me up with renters insurance for my daughters last year in school. Thanks Malcolm!!!"
"Belles, Thank you for the kind words! Malcolm is a rockstar and he is so knowledgeable. The passion he has for educating and helping others shines brightly! We’re so happy you are pleased! "
Kareena Kumar
August 4, 2026
"Kelsey was very easy to work with and set up my policy very quickly!"
"Kareena, thank you for the kind words! Kelsey is amazing and she has a passion for helping others! We’re thrilled she took such great care of you! "
Gabriel Loza
July 31, 2026
"Malcom Caldwell helped me super nice"
"Gabriel thank you for the kind words! We love hearing what a stellar job Malcolm is doing - he has so much passsion for helping others. We are thrilled you chose our agency! "
Calvin McCoy
July 24, 2026
"Malcom was excellent"
"Calvin, thank you for taking the time to shout out Malcolm. He is a rockstar and we’re thrilled he took such excellent care of you! Always happy to help. "
Darlene Brown
July 23, 2026
"Malcolm is truly an assent to State Farm. He was very patient with me and allowed me to ask all my questions. He never made me feel pressured or rushed. I taught customer service skills sets for 18 years and I absolutely received A++++ service today. Thanks again Malcolm."
"Darlene, Thank you for taking the time to give Malcolm such a great compliment - he is amazing! His passion for helping others along with educating our customers makes him top notch! We’re thrilled he took such great care of you and addressed all your questions. "
Adam Jaffe
July 15, 2026
"Malcolm has been integral in helping me setup my insurance binder for a fantastic rate. Thank you for all of your help!"
"Adam, we’re thrilled to hear Malcolm has made your setup easy - enjoy those fantastic rates! We’re happy to help anytime. "
Peter Mariolis
July 13, 2026
"I'm having repairs made from an accident. I hoped we had Rental Car coverage. We don't. Malcolm pointed out if have only one vehicle is best to carry for rental. Recently we gifted our other vehicle to help grandchild attend school. So his tip was to add it to policy. Helpful! I will follow through. Thanks."
"Peter, We’re thrilled Malcolm was able to offer clarity and get everything sorted for you. Such a blessing to help your grandchildren. Thanks for trusting our agency! "
K Krash
July 2, 2026
"Extremely helpful"
"K Krash, Thank you! We’re pleased you found the team at Quentin Franklin to be extremely helpful! We make it our mission to help others while offering superior protection! "
Rossana Mangual
June 30, 2026
"Excellent service"
"Rossana, Thank you for the wonderful review! Our team is passionate about delivering excellent service! "
Jordan Goings
June 17, 2026
"Zachary was very informative and made getting my auto insurance as a first time insurer very easy"
"Jordan, thanks for taking the time to leave Zachary such an awesome review. We’re thrilled he made getting your auto insurance very easy! Thanks for letting The Quentin Franklin State Farm Agency be apart of such an important decision! "
Daniel Capapas
June 16, 2026
"Friendly, helpful and full of patience to explain everything."
"Daniel, thank you for the fantastic review and for partnering with The Quentin Franklin State Farm Agency!"
Michael Fleming
June 16, 2026
"Malcom Caldwell was respectful and helped me get my vehicle back on the road."
"Michael, we’re thrilled Malcolm was able to help you with your auto insurance. We’re happy to help with any of your insurance needs - always a quick call away. "
Tingrui Liu (Shay)
June 15, 2026
"Sade was very helpful, professional, and friendly throughout the renters insurance process. She made everything simple and stress-free. Great customer service!"
"Tingrui, we’re pleased to hear that Sade took such wonderful care of you while setting up your renters insurance - stress free and simple is how we like to keep insurance. Thanks for the shoutout to Sade - she’s a gem! "
Winter Justice
June 15, 2026
"Kelsey was really helpful with setting up my renters insurance."
"Winter, we love hearing that Kelsey took such great care of you! We’re just a phone call away for any of your insurance needs! "
Ryotaro Higashi
June 15, 2026
"They answered all my questions smoothly and took the time to help me understand everything. They were very kind and provided me with an insurance quote that fit my needs. I really appreciate their help.Im especially grateful to Franklin!"
"Ryotaro, this agency and team is so grateful to you as well! Thank you for such a wonderful review - we truly love what we do here at Quentin Franklin State Farm! We’re always here for any of your insurance needs."
Melvin allen
June 12, 2026
"This is Mr. Allen.
I`d like to add an additional 5 Stars. Representative Ms. Ashekun is definitely an ASSET to the PROFESSION. My concerns and questions were discussed" and resolved. I will continue to be a client of the State Farm Insurance Company.
Thank You."
"Melvin, THANK YOU! We agree, Sade is an absolute wealth of knowledge and loves pouring kindness into her customers - a true gem! We’re so thrilled she left such a lasting impression! Thank you, again! "
Cheryl Ray-Collier
June 8, 2026
"Very professional and efficient. Great personality and very helpful. I was able to add final expense insurance as well."
"Thanks for the wonderful 5 Star review and your business! Our agency is proud to serve our amazing customers and this
community. Always here for you! "
Benuell
June 1, 2026
"I called at least 20 different companies before speaking to Kelsey and not only did she give me the best rate, she gave me the best conversation and service out of anybody I spoke to. The only person I would go to for Insurance!"
"Benuell, Thank You! We’re thrilled you had a fantastic experience with Kelsey! She is passionate about helping others and she has the kindest and best energy. We’re happy to help you anytime, please don’t hesitate to reach out! "
Paul Ramseur
May 22, 2026
"I started working with Quentin when I moved to Atlanta. My every encounter with Chelsey worn g through decision points has been exemplary service. She is my new best friend. Thanks to her. She is the future of the organization."
"Paul, Thank you for taking the time to leave Kelsey such an incredible review! She is a rockstar and we’re pleased to hear she left such a great impression. We’re happy to help with any of your insurance needs! "